This is a story about replacing an existing dev team with better talent…
About MiResource
Venture-capital backed startup that offers one of the leading mental health referral platforms.
Partnered with over 600 case managers in 70 university and college counseling centers to source the best mental health providers.
Used by thousands of patients to find the right mental health care at the right time for the right condition.
🔑 Stage
Series A
🌎 HQ
Silicon Valley
🧑💻 Offshore team
Brazil, Mexico & Ukraine
MiResource’s Key Needs
Hire high quality developers that could quickly repair and improve the code base of a prior dev team and set the platform up for success long term.
Establish a new customer service team that could scale alongside the business.
Fully integrate the offshore team members with the broader organization to truly become “one team.”
Greatly reduce their developer churn rate so MiResource could make their product development efforts more consistent and sustainable.
“We did a search for an offshore firm that we could partner with. We didn't want to use an outsourcer since we wanted a full time dev team that we could control. We interviewed several firms and TurnKey scored highest on the factors our management team cared about most: cost, retention rate of developers, quality of the candidates, and speed of recruiting.”
Mackenzie Drazan
CEO
How TurnKey Delivered
- Recruited a full stack product development team as well as a robust customer support team. This included tech leads, product managers, UI/UX designers, Dev Ops engineers, backend engineers, frontend developers, QA engineers, and customer support specialists.
- Assumed full ownership of offshore HR functions, redesigning processes and enhancing benefits to improve efficiency and employee satisfaction.
- Provided our best practices guide to advise MiResource on how to set up and optimize a collaborative workflow between the offshore team and the onshore one.
- Conducted quarterly 360-degree retention reviews for each team member that is presented back to client management.
- Centralized developer onboarding on TurnKey’s Employer of Record, ensuring seamless adherence to global employment laws.
The Results
Average time to recruit each open position
22 days
Overall talent retention across 3+ years of collaboration
93%
Average developer tenure
3.3 years
Payroll, regulatory and/or compliance headaches
0
😌“TurnKey has a ton of expertise building remote teams. When they provide advice on how to best structure the teams, they are coming at it from years of experience. And they are always there to help you with anything.”
Mackenzie Drazan
CEO
TurnKey’s ✨Magic Formula✨
Quick access to the highest quality offshore talent pools.
Seamless communication and collaboration during recruitment.
Deep understanding of each client’s tech stack and culture.
Hyper responsive client service.
Robust talent retention program that dramatically reduces churn.
Comprehensive Employer of Record services that minimizes risk and greatly speeds up hiring.
Oh, and we’re really nice and easy to work with too...😀
Want to achieve similarly
spectacular results?
Reach out to TurnKey today!
