This is a story about building an offshore team while maintaining a strong corporate culture…
About Headspace
Headspace is the most comprehensive digital mental health company in the world.
1400+ employees serving tens of millions of covered lives from general wellness to psychiatry.
Backed by leading investors including The Chernin Group, Blisce and Spectrum Equity.
🔑 Stage
Pre-IPO
🌎 HQ
California
🧑💻 Offshore team
Mexico
Headspace’s Key Needs
Grow the bandwidth of their engineering team in a cost-effective way while maintaining a strong corporate culture.
Consolidate the amount of offshore vendors they worked with to create greater focus and precision.
Move away from an opaque pricing model where they didn’t always know how much the developers were making.
Access a larger pool of specialized talent than they could find in the U.S.
Find a nearshore location so they could collaborate within the same or similar timezone to their headquarters in California.
“We wanted to expand our development capabilities beyond the U.S. to leverage top talent while lowering our overall cost base.”
Chris Oh
Senior Director of Technology
How TurnKey Delivered
- Advised on the optimal location for offshore tech hiring based on Headspace's requirements and talent availability (Mexico City and Guadalajara).
- Custom recruited an offshore team of 20+ elite software developers across Headspace’s broad tech stack.
- Conducted offsites in Mexico City where Headspace’s U.S.-based team and its Mexico-based team could come together for both work and play–and facilitate the Headspace culture.
- Cultivated extremely high retention by providing offshore developers with opportunities for further career development and ensuring a stable and supportive work environment.
- Took over the administrative and legal aspects of hiring and paying offshore developers, which reduced Headspace’s exposure to employment and/or liability risks.
The Results
Average time to fill each of the more than 20 offshore development roles
32 days
Overall talent retention across 3+ years of collaboration
96%
Average developer tenure
1.9 years
and countingPayroll, regulatory and/or compliance headaches
0
😌“It was TurnKey’s commitment to our mission, straightforward communication and total transparency that really made the firm stand out. They really took the time to understand us as both a company and as people and really invested a lot of time into helping us craft a great approach even before any contracts were signed.”
Chris Oh
Senior Director of Technology
TurnKey’s ✨Magic Formula✨
Quick access to the highest quality offshore talent pools.
Seamless communication and collaboration during recruitment.
Deep understanding of each client’s tech stack and culture.
Hyper responsive client service.
Comprehensive Employer of Record services that minimizes risk and greatly speeds up hiring.
Robust talent retention program that dramatically reduces churn.
Oh, and we’re really nice and easy to work with too...😀
Want to achieve similarly
spectacular results?
Reach out to TurnKey today!
