Enterprise Netsuite Engineer

About Us

Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines – and most recently, Windsor, Canada!

The company’s mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you’ll find a culture of caring people doing challenging work and building a welcoming workplace.
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/

Job Summary

At Balsam Brands, we understand that our enterprise applications are at the heart of our success. Netsuite ERP provides the technology foundation for order management, warehouse management, inventory management, order fulfilment, procurement and customer service management. As a talented Netsuite ERP engineer, you will spearhead our application development process and support our existing applications and systems.

Job Specifications

What you’ll do: 

• Design and develop custom NetSuite solutions including SuiteScript 2.x workflows, custom records, saved searches, and RESTlets to support business processes
• Build responsive, performant React applications that integrate with NetSuite APIs to provide intuitive user experiences
• Create and maintain integrations between NetSuite and external systems using RESTful APIs and middleware platforms
• Optimize NetSuite customizations for performance and scalability while adhering to governance limits
• Collaborate with business stakeholders to translate requirements into technical solutions that balance user needs with system capabilities
• Write clean, maintainable code with comprehensive testing and documentation
• Participate in code reviews and mentor engineers on best practices for both NetSuite and React development
• Troubleshoot production issues and implement robust solutions to prevent recurrence
• Stay current with NetSuite platform updates and React ecosystem developments to leverage new capabilities

What you bring to the table: 

• Bachelor’s degree in Computer Science, MIS or equivalent academic achievement or equivalent experience
• Strong foundation in software engineering, with extensive experience in enterprise application architecture and development
• Proficiency in building autonomous agentic workflows using frameworks like Anthropic’s Model Context Protocol (MCP)
• A strong grasp of the AI landscape, prompt optimization, and the security/privacy implications of AI adoption
• Proven ability to architect multi-agents that utilize tool-calling, computer-use APIs, and self- correction loops to complete complex tasks end-to-end
• At least three (3) years of Netsuite development experience with SuiteScript 2.x (client scripts, user event scripts, scheduled scripts, RESTlets, map/reduce scripts)досвід 
• Strong understanding of JavaScript/TypeScript, including ES6+ features and async programming patterns
• Proficiency with RESTful API design and integration patterns
• Solid understanding of state management solutions (Redux, Context API, or similar)
• Knowledge of SDLC methodologies such as Waterfall, Agile, Lean, and Scrum
• Commitment to learning new technologies, completing training, acquiring certifications and being an impact player
• Advanced English proficiency (B2–C1 or higher)
• Strong communication skills and experience working with diverse and remotely distributed teams
• Critical Problem solving, analysis and ability to work under minimal supervision

Preferred Qualifications:

• In-depth understanding of operations, supply chain, inventory management, procurement, and logistics processes
• React development experience building complex single-page applications
• NetSuite Administrator or SuiteCloud Developer certification
• Familiarity with NetSuite SuiteTalk (SOAP) and Suite Analytics
• Knowledge of testing frameworks (Jest, React Testing Library, Mocha)
• Experience with CI/CD pipelines and version control best practices
• Understanding of ERP concepts including order-to-cash, procure-to-pay, and financial processes

We offer

• We welcome new ideas and allow you to make an immediate impact on the team.
• Flexible Paid time off (PTO for any reason, including sick days (no specified limits) and flexible work schedule.
• Personal laptop.
• Health and wellness package.
• Fully remote.

Notes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume. (in English)

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.