IBM Sterling OMS Engineer

About Us

Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines – and most recently, Windsor, Canada!

The company’s mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you’ll find a culture of caring people doing challenging work and building a welcoming workplace.
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/

Job Summary

At Balsam Brands, we understand that our enterprise applications are at the heart of our success. Enterprise applications provide the technology foundation for order management, warehouse management, inventory management, order fullfilment, procurement and customer service management. As a talented IBM Sterling OMS engineer, you will spearhead our application development process and support our existing applications and systems.

Job Specifications

What you’ll do: 

• Design, configure, and maintain IBM Sterling Order Management System workflows and business processes
• Develop and optimize order orchestration flows, fulfillment rules, and inventory visibility logic
• Configure and tune Sterling Inventory Visibility module for optimal performance
• Develop custom extensions and modifications using Sterling’s Java-based framework
• Create and maintain custom agents, services, and APIs within the Sterling ecosystem
• Write and optimize database queries and stored procedures supporting OMS operations
• Implement event-driven architectures leveraging Sterling’s event framework
• Monitor system performance and identify bottlenecks in order processing and inventory synchronization
• Implement performance tuning strategies for high-volume transaction processing
• Troubleshoot complex technical issues spanning OMS, integrations, and database layers

What you bring to the table: 

• Bachelor’s degree in Computer Science, MIS or equivalent academic achievement or equivalent experience
• 5+ years of hands-on experience with IBM Sterling Order Management System (Sterling OMS/Sterling Commerce)
• Strong understanding of order management lifecycle, fulfillment logic, and inventory management concepts
• Problem solving, analysis and ability to work under minimal supervision
• Track record of delivering results within established timelines
• Strong communication skills and experience of working with diverse and remotely distributed teams
• Demonstrated experience designing and implementing complex Sterling workflows and business processes
• Proficiency in Java development within the Sterling framework
• Experience with SOAP/REST Web Services, messaging, and event-based architecture
• Experience with Shell Scripts, XML, JSON, and JMS compliant queues
• Knowledge of IBM Sterling Implementation Framework (for OMS and Call Center applications)
• Knowledge of SDLC methodologies such as Waterfall, Agile, Lean, and Scrum etc.
• Commitment to learning new technologies, completing training, acquiring certifications and being an impact player
• Advanced English proficiency (B2–C1 or higher)

We offer

• We welcome new ideas and allow you to make an immediate impact on the team.
• Flexible Paid time off (PTO for any reason, including sick days (no specified limits) and flexible work schedule.
• Personal laptop.
• Health and wellness package.
• Fully remote.

Notes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume. (in English)

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.