Associate Staff Accountant

About the Product

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About the Role

The Associate Staff Accountant is a key operational member of the Finance team, responsible for owning day-to-day billing and accounts receivable activities while also serving as a backup and support resource across accounts payable, procurement, and general ledger operations.
This role sits at the intersection of accounting operations, customer communication, and financial systems. The Associate Staff Accountant ensures timely and accurate invoicing, collections, and customer support, while also contributing to month-end close, reconciliations, and process automation initiatives. You will work closely with the Associate Accounting Manager, Controller, and internal account managers to maintain accurate financial records and support scalable finance operations.

What You Will Do

Primary Responsibilities: Billing & Accounts Receivable

• Customer Billing Ownership: Prepare, review, and issue accurate customer invoices in accordance with contracts, pricing schedules, and billing timelines.
• Collections Management: Monitor accounts receivable aging, proactively follow up on overdue invoices, and manage customer communications to drive timely payment.
• Cash Application: Apply customer payments accurately and promptly; research and resolve unapplied cash, short payments, and discrepancies.
• Billing Disputes & Resolution: Partner with customers and internal account managers to investigate and resolve billing questions, disputes, and adjustments.
• Customer Support: Serve as a primary finance contact for billing and payment inquiries, delivering clear, professional, and timely responses.

Reporting, Analysis & Cross-Functional Support

• AR & Billing Reporting: Prepare AR aging reports, collections summaries, billing metrics, and customer-level analysis for Finance leadership.
• Trend & Issue Identification: Identify recurring billing or collections issues and recommend process improvements.
• Internal Collaboration: Support Customer Success and Account Management teams with invoice status, payment history, and customer financial insights.
• Ad-Hoc Analysis: Assist with financial analysis and special projects related to revenue, AR, or operational accounting.

Secondary Responsibilities: AP, Procurement & GL (Backup Coverage)

• Accounts Payable Support: Serve as backup for the full-cycle AP process, including invoice review, coding, approvals, and payment execution using tools such as Ramp.
• Procurement & Spend Compliance: Ensure spend is appropriately authorized, documented, and coded to the correct GL accounts, departments, and locations.
• Expense Management: Support travel and expense processing, including receipt matching and policy enforcement.
• Vendor Relations (Backup): Assist with vendor inquiries and resolution of payment or billing issues as needed.

General Ledger & Month-End Close Support

• Journal Entries: Prepare and post routine journal entries, accruals, and adjustments under supervision to support accurate financial reporting.
• Reconciliations: Perform monthly reconciliations of bank and balance sheet accounts, investigating and resolving variances.
• Audit & Documentation: Maintain organized support schedules and documentation for management review and external audits.
• System Integrity: Monitor accounting system data flows to ensure automated postings align with accounting principles and internal controls.
• Process Automation: Support ongoing efforts to improve efficiency and reduce manual work using modern accounting and fintech tools (e.g., Rillet, Ramp).Within 12 Months:

What We Are Looking For

• Accounting Foundation: Solid understanding of basic accounting principles; familiarity with GAAP preferred.
• AR & Billing Experience: Prior experience in billing, accounts receivable, collections, or customer-facing finance roles.
• Customer Communication Skills: Strong written and verbal English skills with the ability to communicate professionally with external customers.
• Technical Proficiency: Experience with modern accounting, billing, or expense management systems (e.g., Rillet, Ramp, NetSuite, QuickBooks, Zuora, Stripe, or similar).
• Excel Skills: Proficient in Excel, including formulas, lookups, and pivot tables.
• Detail-Oriented & Organized: High attention to accuracy, deadlines, and follow-through in a process-driven environment.
• Adaptability: Comfortable supporting multiple accounting functions and serving as backup when priorities shift.
• Experience Level: 1–3 years of relevant accounting, billing, or AR experience; experience supporting US-based companies is a plus.

We offer

• We welcome new ideas and allow you to make an immediate impact on the team.
• Flexible Paid time off (PTO for any reason, including sick days (no specified limits) and flexible work schedule.
• Personal laptop.
• Health and wellness package.
• Fully remote.

As this is an English-speaking role, we kindly ask that all applications be submitted with a CV in English.