Software Quality Engineer

Location: Mexico City

About Ironclad:

At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward.  We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  If you’d like to join us on our mission to build the product that legal teams love, let’s talk!

As a Product Quality Engineer, you’ll be working as a part of a cross-functional team to identify business needs, assist in planning projects around those needs, then create and execute test plans that will help to deliver a quality product. You’ll be testing and acting as a user advocate for a platform that lets lawyers scale themselves 100x more effectively.

What you’ll do:

• Work with a talented and collaborative QE team passionate about delivering a quality product
• Be an integral part of a cross-functional team and advocate for the implementation of quality-minded practices
• Design, document and execute test plans to identify defects and continuously improve Quality process as part of the Software development lifecycle
• Employ user empathy to provide usability feedback and insights on how to best ensure that features meet or exceed expectations and create a positive user experience
• Review design and product specifications to ensure they address customer use cases, proactively identify potential areas of risk and discuss potential solutions
• Utilize version control, cloud hosting, CI tools to effectively test complex business logic on our web application built on a modern stack (TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform)

What we look for:

• A Software Quality Engineer with 4+ years of industry experience working on a high caliber QE team, testing SaaS web applications to help deliver a high quality product
• Bachelors in Computer Science (or STEM related field) OR equivalent work experience
• Solid knowledge of QE methodologies, processes, tools, and the software development lifecycle
• Experience using TestRail, Jira, Github, Google Cloud Platform, Circle CI (or similar tools)
• Track record of leading quality initiatives or projects as part of a cross-functional team
• Strong analytical and problem-solving skill set with the ability to anticipate problems and propose solutions
• Desire to work cross-functionally with excellent communication skills (experience in legal space not required) and express user empathy with partners across the business
• Ability to operate independently, take on complex projects, and drive improvements in areas of risk
• Provide technical mentorship and guidance for junior teammates

What We Offer

• Collaborative and innovative work environment
• Flex PTO for any reason, including sick days (no specified limits), flexible work schedule.
• Personal laptop.
• Health and wellness package.