Manual QA Engineer

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About the Client

Headspace Health is the world’s most accessible and comprehensive digital mental health and well-being platform. Headspace and Ginger have come together at a critical moment of global need. Headspace Health will democratize mental health and well-being so people around the world are supported by a full spectrum of affordable care. In addition to its vast library of mindfulness and meditation content, our behavioral health system offers emotional support, guidance, therapy, and medication from professional coaches, licensed therapists, and psychiatrists, respectively.

Our mission is to create a world where mental health is never an obstacle. By harnessing the power and convenience of a smartphone, Headspace Health is able to provide access to high-quality care to anyone, anywhere, in order to reduce symptoms of stress, anxiety, and depression.

Requirements:

  • Proven experience as a Manual QA Engineer, with a focus on testing web applications and mobile applications
  • Experience with bug tracking, test management, and documentation with tools like JIRA and Confluence.
  • Strong problem-solving skills and attention to detail, with the ability to analyze complex systems and identify potential areas of improvement.
  • Excellent communication and collaboration skills and ability to work effectively within a cross-functional fast-moving environment.
  • Experience with Agile methodology (we have a weekly release train)
  • Experience collaborating effectively with 3rd party testing companies and other QA engineers
  • Detail-oriented with a problem-solving aptitude
  • Ability to work independently and thoroughly see initiatives through end-to-end
  • Innovative with a growth mindset, able to receive and act on feedback

Responsibilities:

  • Work closely with the development and product team to understand project requirements and translate them into comprehensive test cases and test scenarios.
  • Mobile testing using industry-standard testing frameworks and tools
  • Partner with other QA testers to coordinate testing efforts and strategies across multiple teams
  • Document test plans, test cases, and test results, effectively communicating them to the development team.
  • Investigate and troubleshoot issues reported by users or discovered during testing, providing detailed bug reports and collaborating closely with the development team to ensure timely resolutions.
  • Collaborate with developers to promote quality assurance practices and conduct code reviews, identifying potential areas of improvement.
  • Support and enhance our agile process and weekly release trains
  • Stay up to date with industry best practices, emerging testing techniques, and relevant technologies, sharing insights and recommendations with the team.
  • Participate in the continuous improvement of the QA process and test automation framework, identifying opportunities for efficiency and effectiveness.
  • API / backend testing experience – as a plus.
  • Automation testing and setup experience with modern tools – as a plus.

Perks:

  • We welcome new ideas and allow you to make an immediate impact on the team;
  • MINDays (2 Fridays off each month);
  • Personal laptop (MacBook);
  • Health and wellness package;
  • Remote work;
  • Flexible PTO;
  • Global offices;
  • Fun, positive, collaborative environment!

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